In most of the PeopleSoft implementations, a significant amount of customization is done to the PeopleSoft application, to make it work with the existing/new business process. This introduces a significant risk to application owners of a breakdown in process controls and results in lapses of quality, availability, performance and delivery of business critical applications.
How effective is your organization at managing changes made to the Application Designer Objects, File Server Objects and the functional configuration/business rules data in your PeopleSoft application?
It is imperative that you choose a change management solution that incorporates a component for managing company business processes and communications. This ensures that company defined procedures are followed and complete documentation is created as analysts and developers follow the necessary sequence of steps. A good change management tool will automate this workflow providing automatic notification to all the parties involved with implementing and approving the change - and provide tools to monitor and manage the process.